Returns

Return Policy

Updated June 2026

Accommodation service

Alpine Lofts sells accommodation booking services, not returnable physical goods. Completed stays cannot be returned like products.

Changes and issues

If you need to change a booking, report a payment issue, or raise a service concern, contact Alpine Lofts support. The team will review the request against the booking and refund policies.

Contact

Support is available at support@alpinelofts.xyz or 0332 4526775.