Questions
FAQs
Updated June 2026
What does Alpine Lofts offer?
Five-day, four-night Kumrat group experiences from Islamabad for six friends using one Executive Loft during the operating season.
Where is Alpine Lofts located?
Alpine Lofts is in Kumrat Valley, Upper Dir, Khyber Pakhtunkhwa, Pakistan. Exact arrival guidance is shared after booking confirmation.
When is Alpine Lofts active?
Alpine Lofts operates primarily during the summer operating season. Off-season inquiries are handled by appointment or callback.
How much does a stay cost?
The five-day group package starts at From PKR 69,000 per person. Exact seat totals are calculated after you select dates and the number of seats to pay for. The Youth adventure extension is a complimentary extra night when approved; it does not add a package charge.
What is included in the package?
One Executive Loft, the journey from Islamabad and back, meals, local experiences, and online seat payments are all taken care of in one package price. You only pay separately for personal shopping or meals you choose outside the package. Eligible Youth groups may request a complimentary extra night for the Jahaz Banda adventure extension.
Who can request the Jahaz Banda extension?
For this pilot, Alpine defines Youth as Pakistani citizens born on or after January 1, 1990 who are not dual citizens and are not permanent residents abroad. The extension also requires the youth declaration and operator approval.
How do online payments work?
Online payments are processed through PayFast/APPS. Each payer confirms the package seats they pay for online. Cash is not accepted. A new group lock lasts 3 days while friends complete the remaining seats.
Can I cancel or request a refund?
Cancellation and refund requests are reviewed by Alpine Lofts support. Eligibility depends on timing, weather or access disruptions, duplicate payments, failed booking confirmation, or payment errors.
Do you ship anything?
No. Alpine Lofts provides accommodation services. Booking confirmation is electronic, and the stay is delivered at the property.
How can I contact customer service?
Call 0332 4526775 or email support@alpinelofts.xyz. Hours: Daily, 9:00 AM-9:00 PM Pakistan Standard Time during the operating season. Off-season inquiries are handled by appointment or callback.