Customer service

Contact

Updated June 2026

Customer service

Phone: 0332 4526775
Email: support@alpinelofts.xyz
Operational hours: Daily, 9:00 AM-9:00 PM Pakistan Standard Time during the operating season. Off-season inquiries are handled by appointment or callback.

Permanent address

Site location: Near Aabshaar, Kumrat, Upper Dir. Marketing office: Islamabad.

Service

Five-day, four-night Kumrat group experiences from Islamabad for 10 guests using one Deluxe Loft and two cars during the operating season.

Pricing

  • Group package: PKR 14,750 per person/night for the four-night Deluxe group package

One Deluxe Loft, two cars from Islamabad and back, meals, and local experiences are included. The public price is PKR 14,750 per person/night for four nights. After a date is chosen, the booking page shows each guest's full four-night amount. Each guest pays Alpine directly using their own link, and any approved benefit or discount applies to that person. The person starting the booking pays first; friends receive their links after that payment is verified. The remaining payments are due within 5 calendar days of the first payment and at least 7 days before check-in. You pay separately only for personal shopping or meals you choose outside the package. MoU Loft is a separate coming-soon waitlist and does not create a payment or reservation.

Payments

Online payments are processed securely.